Terms and
Conditions
1. STAKE.COM 1.1 Stake.com is owned and operated by Medium
Rare, N.V. (hereinafter "Stake", "We" or "Us"), a
company with head office at Korporaalweg 10, Willemstad,
Curaçao. Medium Rare N.V. is authorised to offer it’s
services in accordance with the Certificate of Operation
(Application no. OGL/2024/1451/0918) issued by the
Curaçao Gaming Control Board. Some credit card payment
processing are handled by its wholly owned subsidiary,
Medium Rare Limited.
2. IMPORTANT NOTICE
2.1 By registering on www.stake.com (the
“Website”), you enter into a contract with Medium Rare
N.V., and agree to be bound by (i) these Terms and
Conditions; (ii) our Privacy Policy; (iii) our Cookies
Policy and (iv) the rules applicable to our betting or
gaming products as further referenced in these Terms and
Conditions (“Terms and Conditions” or “Agreement”), and
the betting and/or gaming specific rules, and are deemed
to have accepted and understood all the terms.
2.2 Please read this Agreement carefully to
make sure you fully understand its content. If you have
any doubts as to your rights and obligations resulting
from the acceptance of this Agreement, please consult a
legal advisor in your jurisdiction before further using
the Website(s) and accessing its content. If you do not
accept the terms, do not use, visit or access any part
(including, but not limited to, sub-domains, source code
and/or website APIs, whether visible or not) of the
Website.
3. GENERAL 3.1 When registering on stake.com
You (“You”, “Your”, Yourself” or the “Player”
interchangeably) enter into an agreement with
Stake.
3.2 This Agreement should be read by You in its
entirety prior to your use of Stake's service or
products. Please note that the Agreement constitutes a
legally binding agreement between you and Stake.
3.3 These Terms and Conditions come into force
as soon as you complete the registration process, which
includes checking the box accepting these Terms and
Conditions and successfully creating an account. By
using any part of the Website following account
creation, you agree to these Terms and Conditions
applying to the use of the Website.
3.4 We are entitled to make amendments to these
Terms and Conditions at any time and without advanced
notice. If we make such amendments, we may take
appropriate steps to bring such changes to your
attention (such as by email or placing a notice on a
prominent position on the Website, together with the
amended terms and conditions) but it shall be your sole
responsibility to check for any amendments, updates
and/or modifications. Your continued use of the website
services after any such amendment to the Terms and
Conditions will be deemed as your acceptance and
agreement to be bound by such amendments, updates and/or
modifications.
3.5 The terms of this Terms and Conditions
shall prevail in the event of any conflict between the
terms of this Terms and Conditions and of any of the
game rules or other documents referred to in this Terms
and Conditions.
3.6 These Terms and Conditions may be published
in several languages for informational purposes and ease
of access by players. The English version is the only
legal basis of the relationship between you and us and
in the case of any discrepancy with respect to a
translation of any kind, the English version of these
Terms and Conditions shall prevail.
4. STAKE ACCOUNT
Registration
4.1 In order for you to be able to place bets
on stake.com, you must first personally register an
account with us ("Stake Account").
4.2 For a person to be registered as a player
with Stake and use the Website, that person must submit
an application for registration and opening of a Stake
account. The application for the opening of the Stake
Account must be submitted personally, and will require
You to provide a set of personal information, namely
e-mail, full name, date of birth, address, etc.
4.3 Where the information stipulated in 4.2. is
not provided and/or is not deemed to be complete,
accurate or up-to-date at any point in time, Stake
reserves the right to suspend the Stake Account
registration and treat any subsequent potentially
accepted deposits to the Player’s Stake Account as
invalid (and any winnings arising from such deposit as
void). Where a Stake Account is suspended, You should
contact customer support at [email protected]
.
4.4 All applicants must be 18 or such other
legal age of majority as determined by any laws which
are applicable to you, whichever age is greater or
older. Stake reserves the right to ask for proof of age
from any Player and suspend their Stake Account until
satisfactory documentation is provided. Stake takes its
responsibilities in respect of under age and responsible
gambling very seriously.
4.5 Stake will not accept registration from
individuals:
a) Under 18 years old or under the legal age of
majority or gambling in their jurisdiction;
b) Residing in jurisdictions from where it is
illegal or gambling is not permitted. Stake is not able
to verify the legality of the Service in each
jurisdiction and it is the User's responsibility to
ensure that their use of the Service is lawful;
c) Provide misleading information or try to
pass by third parties.
4.6 Stake reserves the right to refuse any
application for a Stake Account, at its sole
discretion.
Know Your Customer
4.7 You represent and warrant that any
information provided by You on Your application form is
true, updated and correct.
4.8 Stake reserves the right, at any time, to
ask for any KYC documentation it deems necessary to
determine the identity and location of a Player. Stake
reserves the right to restrict the Service, payment or
withdrawal until identity is sufficiently determined, or
for any other reason in Stake’s sole discretion. Stake
also reserves the right to disclose a Player’s
information as appropriate to comply with legal process
or as otherwise permitted by the privacy policy of Stake
(owner and operator of Stake), and by using the Service,
you acknowledge and consent to the possibility of such
disclosure.
Multiple Accounts
4.9 Only one Stake Account per Player is
allowed. Should You attempt or successfully open more
than one Stake Account, under Your own name or under any
other name, or should You attempt or succeed in using
the Website by means of any other person's Stake
Account, Stake will be entitled to immediately close all
Your Stake Account(s), retain all monies in such Stake
Accounts and ban You from future use of the
Website.
4.10 Should Stake have reason to believe that
You have registered and/or used more than one Stake
Account, or colluded with one or more other individuals
using a number of different Stake Accounts, Stake shall
be entitled to deem such accounts as constituting
multiple Stake Accounts, and suspend or close all such
Stake Accounts. Stake will also be entitled to retain
the funds till the Player proves that he did not attempt
to create multiple accounts.
4.11 If you notice that you have more than one
registered Stake Account you must notify us immediately.
Failure to do so may lead to your Stake Account being
blocked and the funds retained.
User Responsibility
4.12 It is your sole and exclusive
responsibility to ensure that your login details are
kept securely. You must not disclose your login details
to anyone.
4.13 We are not liable or responsible for any
abuse or misuse of your Stake Account by third parties
due to your disclosure, whether intentional, accidental,
active or passive, of your login details to any third
party.
4.14 You are prohibited from selling,
transferring or acquiring Stake Accounts to or from
other Players.
4.15 You will inform us as soon as you become
aware of any errors with respect to your account or any
calculations with respect to any bet you have placed. We
reserve the right to declare null and void any bets that
are subject to such an error.
4.16 You are responsible for all activities
that occur under your account.
Security Features
4.17 We recommend that you enable two-factor
authentication to enhance the security of your
account.
4.18 We may provide other security measures
from time to time, and we encourage you to use
them.
Suspension and Closure by Stake
4.19 Stake shall be entitled to close or
suspend Your Stake Account if:
a) Stake considers that You are using or have
used the Website in a fraudulent or collusive manner or
for illegal and/or unlawful or improper purposes;
b) Stake considers that You are using or have
used the Website in an unfair manner, have deliberately
cheated or taken unfair advantage of Stake or any of its
customers or if Your Stake Account is being used for the
benefit of a third party;
c) Stake is requested to do so by the police,
any regulatory authority or court or if Stake is unable
to verify Your identity, profession or source of funds
as is expressly required by the applicable
regulations;
d) You are in breach of these Terms and
Conditions, the applicable regulations or the fair use
of our services, or Stake has concerns that You are a
compulsive problem gambler without being
self-excluded;
e) Stake considers that any of the events
referred to in (a) to (e) above may have occurred or are
likely to occur.
4.20 If Stake closes or suspends Your Stake
Account for any of the reasons referred to in 4.19, You
shall, to the extent permitted by applicable laws, be
liable for any and all claims, direct losses,
liabilities, damages, costs and expenses incurred or
suffered by Stake (together, the “Claims”) arising
therefrom and shall, to the extent permitted by
applicable laws, indemnify and hold Stake harmless on
demand for such Claims.
4.21 In the circumstances referred to in 4.19,
Stake shall also be entitled to void any bets placed by
You following such actions by You or to withhold and/or
retain any and all amounts which would otherwise have
been paid or payable to you (including any winnings) to
the extent permitted by law.
4.22 We reserve the right to suspend or
terminate your account at any time, with or without
notice, if we suspect that your account has been
compromised or is being used in breach of our Terms of
Service.
4.23 If Stake closes Your Stake Account it will
inform You of the available means to withdraw the
remaining balance on Your Stake Account.
Our Liability
4.24 We take no responsibility for any loss or
damage that you may suffer as a result of unauthorised
access to your account.
4.25 We take no responsibility for any loss or
damage that you may suffer as a result of your failure
to keep your login secure and private.
5. YOUR WARRANTIES
5.1 Prior to your use of the Service and on an
ongoing basis you represent, warrant, covenant and agree
that:
Capacity
a) You are over 18 or such other legal age of
majority as determined by any laws which are applicable
to you, whichever age is greater;
b) You have full capacity to enter into a
legally binding agreement with us and you are not
restricted by any form of limited legal capacity;
c) You are not diagnosed or classified as a
compulsive or problem gambler;
d) You are not currently self-excluded from any
gambling site or gambling premises. You will inform
Stake immediately if you enter into a self-exclusion
agreement with any gambling provider.
Jurisdiction
e) You are accessing stake.com from a
jurisdiction in which it is legal to do so;
f) You will not use our services while located
in any jurisdiction that prohibits the placing and/or
accepting of bets online and/or playing casino and/or
live games;
g) You accept and acknowledge that we reserve
the right to detect and prevent the use of prohibited
techniques, including but not limited to fraudulent
transaction detection, automated registration and
signup, gameplay and screen capture techniques. These
steps may include, but are not limited to, examination
of Players device properties, detection of geo-location
and IP masking, transactions and blockchain
analysis;
Funds & Tax
h) You are solely responsible for reporting and
accounting for any taxes applicable to you under
relevant laws for any winnings that you receive from
us;
i) You are solely responsible for any
applicable taxes which may be payable on cryptocurrency
and FIAT awarded to you through your using the
Service;
j) There is a risk of losing cryptocurrency and
FIAT when using the Service and that Stake has no
responsibility to you for any such loss;
k) You will not deposit funds which originate
from criminal or other unauthorised activity;
l) You will not deposit funds using payment
methods that do not belong to You;
m) All the funds deposited shall exclusively be
used for Services available on the Website;
n) You will not withdraw or try to withdraw to
a payment methods that do not belong to You;
o) You understand that by participating in the
Services available on the Website, You take the risk of
losing money deposited.
p) You accept and acknowledge that the value of
cryptocurrency can change dramatically depending on the
market value;
q) Stake shall not be treated as a financial
institution;
Others
r) Your use of the Service is at your sole
option, discretion and risk;
s) You will not conduct criminal activities
through the Stake Account;
t) All information that you provide to us
during the term of validity of this agreement is true,
complete, correct, and that you shall immediately notify
us of any change of such information;
u) You participate in the Games strictly in
your personal and non-professional capacity and
participate for recreational and entertainment purposes
only;
v) You participate in the Games on your own
behalf and not on the behalf of any other person;
w) You have only one account with us and agree
to not to open any more accounts with us;
x) The telecommunications networks and Internet
access services required for you to access and use the
Service are entirely beyond the control of Stake and
Stake shall have no liability whatsoever for any
outages, slowness, capacity constraints or other
deficiencies affecting the same;
y) You will not be involved in any fraudulent,
collusive, fixing or other unlawful activity in relation
to Your or any third parties’ participation in any of
the games and/or services on the Website, and shall not
use any software-assisted methods or techniques or
hardware devices for Your participation in any of the
games and/or services on the Website;
z) If you have access to non-public information
related to an event or that can impact the outcome of an
event or bet type, You will not bet on any event
overseen by the relevant sport/event governing
body;
aa) If You are an athlete, coach, manager,
owner, referee, or anyone with sufficient authority to
influence the outcome of an event You will not bet on
any event overseen by the relevant sport or event of the
governing body;
bb) If You are an owner (a person who is a
direct or indirect legal or beneficial owner of 10
percent or greater) of a sport governing body or member
team You will not bet on any event overseen by the sport
governing body or any event in which a member team of
that sport or event governing body participates;
cc) If You are involved in a sport or event You
will not be involved in compiling betting odds for the
competition in which You are involved.
5.2 In case of a breach of any of the
representations, warrants or covenants mentioned in 5.1,
Stake reserves the right to close or suspend Your Stake
account at its own discretion and void any bets to the
extent applicable by law.
6. STAKE WARRANTIES
6.1 Stake warrants that they will:
a) manage funds belonging to the Player in a
secure and appropriate manner; and
b) manage personal information pertaining to
the Player in accordance with applicable law, and in
accordance with its Privacy Policy.
6.2 The software is provided "as is" without any warranties, conditions,
undertakings or representations, express or implied,
statutory or otherwise. Stake hereby excludes all
implied terms, representations, conditions and
warranties (including any of merchantability,
merchantable quality, satisfactory quality and fitness
for any particular purpose). Stake does not warrant
that: (i) the Website and Services will meet Your
requirements; (ii) the Website and Services will not
infringe any third party’s intellectual property rights;
(iii) the operation of the Website and Services will be
error-free or uninterrupted; (iv) any defects in the
Website and Services will be corrected; or (v) the
Website or the servers are virus-free.
6.3 Stake can be contacted by email on
[email protected]
or on its live chat 24/7. The live chat is
available when logged into Your Stake Account. In the
event that Stake, in its sole discretion, deems that
Your behaviour, via live chat, email, or otherwise, has
been abusive or derogatory towards any of Stake’s or its
Affiliates or third-party service provider’s employees,
Stake shall have the right to block or terminate Your
Stake Account.
7. DEPOSITS 7.1 You may participate in any Game only if you
have sufficient funds on your Stake Account for such
participation. For that purpose you shall use the
payment methods available on the Website to deposit your
funds. Stake will not give you any credit whatsoever for
participation in any Game.
7.2 You must deposit funds to Your Stake
Account using the payment methods available at stake.com
.
7.3 You shall ensure that funds that You
deposit into your Stake Account are not tainted with any
illegality and, in particular, do not originate from any
illegal activity or source.
7.4 To deposit funds into your Stake Account,
you can transfer funds from crypto-wallets under your
control or through any other payment methods available
on stake.com. Deposits can only be made with your own
funds.
7.5 You should only deposit money into Your
account for the purpose of You using such money to place
bets/wager on the Website. Stake is entitled to suspend
or close Your account if we reasonably believe that You
are depositing funds without any intention to place
sporting and/or gaming wagers. In such circumstances we
may also report this activity to relevant
authorities.
7.6 You acknowledge and understand that funding
Your Stake Account can only be funded by payment methods
owned by You.
7.7 You further understand, agree and
acknowledge that if Stake discovers, detects and/or
identifies that You:
a) Funded/are funding Your Stake Account using
third party payment methods; and/or
b) Funded/are funding Your Stake Account with
funds that are tainted with illegality, such activity
will be deemed as constituting a violation of the Terms
of Service amounting to fraud, and by extension:
i) Stake reserves the right, at its own
discretion, to suspend or close Your Stake Account;
and
ii) Stake reserves the right, at its own
discretion, to cancel, reverse or adjust any
transactions and to forfeit funds deposited and/or
winnings generated from the deposited funds.
7.8 Stake can set at its own discretion a
minimum deposit amount. The minimum deposit amount can
be changed at all time at Stake’s discretion and will be
identified on the website. Please be aware that
depending on the payment method used by You, additional
fees might be charged by the payment providers.
7.9 The payment methods made available to you
and the minimum and maximum deposit limit can be found
in the wallet section on the Site. Applicable service
fees may be applied and changed. Some payment methods
may not be available in all countries.
7.10 Deposits are immediately processed and the
updated balance is shown in the Stake Account instantly
whenever a payment service provider is used. Stake does
not take responsibility for any delays caused due to its
payment system or due to delays caused by any third
party. Note that:
a) some payment methods may include additional
fees. In this case, the fee will be clearly visible for
you in the cashier.
b) your bank or payment service provider may
charge you additional fees for deposits of currency
conversion according to their terms and conditions and
your user agreement.
7.11 We reserve the right to use additional
procedures and means to verify your identity when
processing deposits into your Stake Account.
7.12 Funds cannot be transferred from your
Stake Account to the Stake Account of another
Player.
7.13 Stake can refuse any deposits at its own
discretion. Users that have their accounts blocked, or
suspended shall refrain from depositing at stake.com
.
7.14 In the event that a player tries to
deposit when his account is blocked or suspended, Stake
will have the right to retain the funds.
8. WITHDRAWALS
8.1 Stake reserves the right to refuse any
withdrawal by a Player from their Stake Account
until:
a) the Player’s identity has been verified and
Stake has confirmed the withdrawal is being made by a
holder of the Stake Account;
b) the withdrawal is being transferred to an
account of which the Player is a legal holder;
c) any additional information requested by
Stake has been provided; and
d) the Player has complied with the minimum
wager requirement for each deposit.
8.2 Stake reserves all rights to investigate
Your account and gaming activity. If Stake reasonably
suspects that Your account or gaming activity has
violated these terms of service or applicable laws or
regulations, it may, in its sole discretion, delay or
decline further deposits, withdrawals and/or game play
while it conducts its investigation. You acknowledge and
accept that Stake may not be in a position to provide an
explanation as to the nature of its
investigation.
8.3 All withdrawals must be done through the
same payment method chosen by you when placing a
deposit, unless we decide otherwise or are unable to do
so. If you deposit using a number of payment methods, we
reserve the right to split your withdrawal across such
payment methods and process each part through the
respective payment method at our discretion and in
accordance with anti-money laundering policies and
regulation.
8.4 If we mistakenly credit your Stake Account
with winnings that do not belong to you, whether due to
a technical error in the pay-tables, or human error or
otherwise, the amount will remain our property and will
be deducted from your Stake Account. If you have
withdrawn funds that do not belong to you prior to us
becoming aware of the error, the mistakenly paid amount
will (without prejudice to other remedies and actions
that may be available at law) constitute a debt owed by
you to us. In the event of an incorrect crediting, you
are obliged to notify us immediately by email.
FIAT Withdrawals
8.5 You need to wager 100% of the value of your
deposit in order to request a FIAT withdrawal.
8.6 Withdrawals from Stake Account are made
through payments addressed to the Player or transferred
to a bank account held in the name of the Player, as
advised to Stake by the Player. Before processing any
withdrawal, Stake reserves the right to perform enhanced
due diligence where deemed necessary.
8.7 The minimum withdrawal amount will be
identified on the website when performing a
withdrawal.
8.8 If You have multiple withdrawals pending,
Stake reserves the right to reject all withdrawals and
request You to perform one withdrawal with the sum of
all multiple withdrawals.
8.9 Stake may charge You a fee on withdrawals
at its discretion. Additionally, You are advised to
check if the payment method You use imposes any
additional charges. Stake will not be responsible for
any commissions or processing fees charged to You by
third parties such as Your bank as this is beyond our
control.
Crypto Withdrawals
8.10 Crypto withdrawals will be made to your
stated cryptocurrency wallet address when making a valid
withdrawal request.
8.11 Stake reserves the right to carry out
additional KYC verification procedures for any
withdrawal. Players who wish to recover funds held in a
closed, locked or excluded account, are advised to
contact [email protected]
.
8.12 All transactions shall be checked in order
to prevent money laundering. If a player becomes aware
of any suspicious activity relating to any of the Games
of the Website, s/he must report this to Stake
immediately. Stake may suspend, block or close a Stake
Account and withhold funds if requested to do so in
accordance with the Prevention of Money Laundering Act
or on any other legal basis requested by any state
authority. You acknowledge that the funds in your
account are consumed instantly when playing and we do
not provide return of goods, refunds or retrospective
cancellation of your account.
9.
PLAYER FUNDS PROTECTION & CHARGEBACKS 9.1 Any funds You deposit with us in Your Stake
Account, along with any winnings, are held for You in
separate customer bank accounts / crypto wallet for the
sole and specific purpose for You to place sports and
gaming wagers and to settle any fees or charges that You
might incur in connection with the use of our Services.
This means Your funds are protected from being used for
any other purpose.
9.2 If we incur any charge-backs, reversals or
denial of payments or any loss suffered by Stake as a
consequence thereof due to causes attributable to You in
respect of Your Stake Account, we reserve the right to
charge You for the relevant amounts incurred.
9.3 We may, at any time, offset any positive
balance on Your account against any amounts owed by You
to Stake.
10. PLACING
BETS/WAGERS 10.1 You are allowed to place Your bets/wagers
on the markets/products offered in the Website. Stake is
not obliged to accept any bet/wager from You and
bets/wagers will only be deemed as valid and finalised,
and therefore as accepted by Stake, when You receive the
confirmation from Stake of the acceptance of Your
bet/wager.
10.2 Stake only accepts bets/wagers made online
(including via mobile device). Bets/wagers are not
accepted in any other form (post, email, fax, etc.) and
where received will be invalid and void - win or
lose.
10.3 It is Your responsibility to ensure
details of the bets/wagers are correct. Once bets/wagers
have been placed they may not be cancelled by You. Bets
can only be changed by You using our Edit Bet feature,
where this is available. Stake can only cancel or amend
a bet/wager if the relevant event has been suspended or
cancelled, if there was an obvious error on the relevant
bet or its odds, if the bet is placed in breach of the
Terms or if required to do so for legal or regulatory
reasons.
10.4 Your funds will be allocated to
bets/wagers in the order they are placed and will not be
available for any other use. Stake reserves the right to
void and/or reverse any transactions made after a
bet/wager has been placed involving allocated funds,
either at the time or retrospectively.
11. BET/WAGER
CONFIRMATION 11.1 Bets/wagers will only be valid once You
receive the confirmation of the acceptance of Your
bet/wager. Bets/wagers placed with insufficient funds in
Your account will be void.
11.2 A bet/wager that You request will only be
valid once accepted by Stake. Each valid bet/wager will
receive a unique transaction code. We shall not be
liable for the settlement of any bets/wagers which are
not issued with a unique transaction code. If You are
unsure about the validity of a bet/wager, please check
Your account history, or contact our Customer Support
Team ( [email protected]
).
11.3 Should a dispute arise regarding the
content of a bet, You and Stake agree that the Stake
transaction log database of its internal control system
will be the ultimate authority in such matters.
12. BONUS 12.1 Stake, at its sole discretion, might offer
from time to time, a number of Bonuses and Promotions.
For example, The Million Dollar Race, the 50 Billionth
Bet Bonanza, Coupons, Reloads, and Rakeback.
Eligibility
12.2 Upon successful registration for a Stake
Account, You may be eligible to receive Stake Promotions
and Bonuses. By accepting this agreement and registering
for a Stake Account on the Website, You are also
acknowledging and accepting to be bound by the rules and
regulations associated with any Promotions and Bonuses
offered to You by Stake.
Bonus T&C
12.3 All promotions, bonuses, or special offers
are subject to the express terms of any bonus offered on
the Website(s) and promotion-specific terms and
conditions, if applicable, and any bonus credited to
Your account must be used in adherence with such terms
and conditions. By accepting a promotion, bonus, or
special offer available on the Website(s), You consent
to the terms and conditions of such promotion, bonus, or
special offer and acknowledge that wagers must always be
placed with cash balances before bonus balances can be
used to wager. We reserve the right to withdraw any
promotion, bonus, or special offer at any time.
Activation & Expiry
12.4 By activating a Bonus or Promotion, You
confirm that You also agree to the applicable terms and
conditions.
12.5 No promotion, bonus, or special offer will
be accepted or honoured by the Stake following the
expiration date of the promotion, bonus, or special
offer, unless Stake in its sole discretion chooses to do
so for any particular customer, promotion, bonus, or
special offer. Expiration dates will be set forth in the
specific rules or terms and conditions of the particular
promotion, bonus, or special offer. Furthermore, Stake
reserves the right, in its sole discretion, to change or
modify any policy with respect to the earning or
expiration of bonuses.
12.6 Once forfeited or de-activated, the Bonus
will no longer be available to You (and cannot be
re-activated at any time thereafter). The amount of any
Bonus Funds that have already been credited to your
Stake Account Balance will remain available to
You.
Bonus Abuse & Fraud
12.7 In the event that Stake believes a Player
of the Service is abusing or attempting to abuse a bonus
or other promotion or is likely to benefit through abuse
or lack of good faith from a policy adopted by Stake,
then Stake may, at its sole discretion, deny, withhold,
or withdraw from any Player any bonus or promotion, or
terminate that Player’s access to the Services, the
Software, and/or lock that Player’s account, either
temporarily or permanently.
12.8 You may only open one (1) account on the
Website. The opening of multiple accounts on the Website
for the purpose of accumulating bonuses, promotions,
special offers, or otherwise, shall be considered
abusive behaviour.
Stake Rights
12.9 Stake reserves the right to remove bonuses
from all inactive accounts or accounts that are
identified as “bonus abusers”.
12.10 Stake reserves the right to cancel all
bonuses that have not been claimed within the claiming
period or 60 days, the shorter of the two.
12.11 Stake reserves the right to cancel any
bonus at its sole discretion.
13.
AUTHORITY/TERMS OF SERVICE 13.1 You agree to the game rules described on
the Stake.com website. Stake retains authority over the
issuing, maintenance, and closing of the Service. The
decision of Stake's management, concerning any use of
the Service, or dispute resolution, is final and shall
not be open to review or appeal.
14. PROHIBITED USES
PERSONAL USE
14.1 The Service is intended solely for the
User's personal use. The User is only allowed to wager
for his/her personal entertainment. Users may not create
multiple accounts for the purpose of collusion, sports
betting and/or abuse of service.
AML & SANCTIONS COMPLIANCE
14.2 Stake expressly prohibits and rejects the
use of the Service for any form of illicit activity,
including money laundering, terrorist financing or trade
sanctions violations, consistent with various
jurisdictions' laws, regulations and norms. To that end,
the Service is not offered to individuals or entities
subject to United States, European Union, or other
global sanctions or watch lists. By using the Service,
you represent and warrant that you are not so
subject.
JURISDICTIONS
14.3 Persons located in or reside in
Afghanistan, Austria, Australia, Belgium, Brazil,
Colombia, Côte d'Ivoire, Cuba, Curaçao, Czech Republic,
Cyprus, Democratic Republic of the Congo, Denmark,
France, Germany, Greece, Iran, Iraq, Israel, Italy,
Liberia, Libya, Lithuania, Malta, Netherlands, North
Korea, Ontario, Peru, Poland, Portugal, Serbia,
Slovakia, South Africa, South Sudan, Spain, Sudan,
Syria, Sweden, Switzerland, United Kingdom, United
States, Zimbabwe (the "Prohibited Jurisdictions") are
not permitted make use of the Service. For the avoidance
of doubt, the foregoing restrictions on engaging in
real-money play from Prohibited Jurisdictions applies
equally to residents and citizens of other nations while
located in a Prohibited Jurisdiction. Any attempt to
circumvent the restrictions on play by any persons
located in a Prohibited Jurisdiction or Restricted
Jurisdiction, is a breach of this Agreement. An attempt
at circumvention includes, but is not limited to,
manipulating the information used by Stake to identify
your location and providing Stake with false or
misleading information regarding your location or place
of residence.
14.4 The attempt to manipulate your real
location through the use of VPN, proxy, or similar
services or through the provision of incorrect or
misleading information about your place of residence,
with the intent to circumvent geo-blocking or
jurisdiction restrictions, constitutes a breach of
Clause 5 of this Terms of Service.
15. YOUR EQUIPMENT
15.1 Your computer equipment or mobile device
and internet connection may affect the performance
and/or operation of the Website. Stake does not
guarantee that the Website will operate without faults
or errors or that Stake services will be provided
without interruption. Stake does not accept any
liability for any failures or issues that arise due to
Your equipment, internet connection or internet or
telecommunication service provider (including, for
example, if You are unable to place bets or wagers or to
view or receive certain information in relation to
particular events).
15.2 For customers using a mobile device for
the placing of bets/wagers, please note that Stake will
not be responsible for any damage to, or loss of data
from the mobile device that the software is installed
on, and will also not be responsible for any call, data
or other charges incurred whilst using the
software.
15.3 Due to limited display sizes on mobile
devices, the mobile experience might differ slightly
from other platforms. Differences might include, but are
not limited to, the location of certain information on
the platform and game names not being visible on all
game pages.
16. FAIR USE 16.1 The Website and Services may only be used
for recreational purposes by placing bets and wagers on
events and/or gaming products.
16.2 You must not use the Website for the
benefit of a third party or for any purpose which is
illegal, defamatory, abusive or obscene, or which Stake
considers discriminatory, fraudulent, dishonest or
inappropriate. Stake may report to the authorities any
activity which it considers to be suspicious and/or in
breach of this paragraph.
16.3 If Stake has a reasonable suspicion that
You are involved in fraudulent, dishonest or criminal
acts, as set out under applicable laws, via or in
connection with the Website or Services, Stake may seek
criminal and contractual sanctions against You. Stake
will withhold payment to any customer where any of these
are suspected or where the payment is suspected to be
for the benefit of a third party.
16.4 You shall indemnify and shall be liable to
pay Stake, on demand, all costs, charges or losses
sustained or incurred by us and our affiliates
(including any direct, indirect or consequential losses,
loss of profit and loss of reputation) in respect of all
Claims arising directly or indirectly from Your
fraudulent, dishonest or criminal acts while using the
Website or Services
16.5 Furthermore, we reserve the right not to
accept, process and/or honour bets/wagers where it would
be forbidden, unlawful or illegal under applicable law
or regulation to do so.
17.
SOFTWARE AND TECHNOLOGY ISSUES 17.1 In order for You to use the Website and
Services, You may need to download some software (for
example, casino games that are made available via a
flash player). Also, certain third party product
providers may require You to agree to additional terms
and conditions governing the use of their products that
are available on or through the Website. If You do not
accept those third party terms and conditions, do not
use the relevant third party software. Stake does not
accept any liability in respect of any third party
software.
17.2 You are only permitted to use any and all
software made available to You via the Website for the
purpose of using the Website and Services and, save to
the extent permitted by applicable law, for no other
purposes whatsoever.
17.3 We hereby grant to You a personal,
non-exclusive, non-transferable right to use the Website
for the sole purpose of accessing and using the Services
on the Website, in accordance with these Terms and
Conditions. This right to use our Website and will be
immediately terminated once Your user registration is
cancelled for any reason, and specially, but not limited
to, if You make use of that right with the aim of
generating a parallel enterprise based in our Website or
our products, or with the aim of making use of an
automated service or software analysing, capturing or
somehow using the information shown in our
Website.
17.4 You are not permitted to:
a) install or load the software that forms part
of the Website onto a server or other networked device
or take other steps to make the software available via
any form of "bulletin board", online service or remote
dial-in or network to any other person;
b) sub-license, assign, rent, lease, loan,
transfer or copy (except as expressly provided elsewhere
in these Terms and Conditions) Your right to use the
Website, or the software that forms part of the Website,
or make or distribute copies of same;
c) enter, access or attempt to enter or access
or otherwise bypass Stake’s security system or interfere
in any way (including but not limited to, robots or
similar devices) with the products or the Website or
attempt to make any modifications to the software and/or
any features or components thereof;
d) copy or translate any user documentation
provided 'online' or in electronic format.
e) In addition, except to the minimum extent
permitted by applicable law in relation to computer
programs, You are not permitted to: (i) translate,
reverse engineer, decompile, disassemble, modify, create
derivative works based on, or otherwise modify the
Website; or (ii) reverse engineer, decompile,
disassemble, modify, adapt, translate, make any attempt
to discover the source code of the software that forms
part of the Website or to create derivative works based
on the whole or on any part of the Website.
17.5 You do not own the software that forms
part of the Website. Such software is owned and is the
exclusive property of Stake or a third party software
provider company (any such third party provider, the
"Software Provider"). Any software and accompanying
documentation which have been licensed to Stake are
proprietary products of the Software Provider and
protected throughout the world by copyright law. Your
use of the software does not give You ownership of any
intellectual property rights in the software.
17.6 The software is provided "as is" without
any warranties, conditions, undertakings or
representations, express or implied, statutory or
otherwise. Stake hereby excludes all implied terms,
conditions and warranties, including any of
merchantability, merchantable quality, satisfactory
quality and fitness for any particular purpose,
completeness or accuracy of the services or the software
or infringement of applicable laws and regulations.
Stake does not warrant or condition that: (i) the
software will meet Your requirements; (ii) the software
will not infringe any third party’s intellectual
property rights; (iii) the operation of the software
will be error free or uninterrupted; (iv) any defects in
the software will be corrected; or (v) the software or
the servers are virus-free.
17.7 In the event of communications or system
errors occurring in connection with the settlement of
accounts or other features or components of the
software, neither Stake nor the Software Provider will
have any liability to You or to any third party in
respect of such errors. Stake reserves the right in the
event of such errors to remove all relevant products
from the Website and take any other action to correct
such errors.
17.8 You hereby acknowledge that how You use
the software is outside of Stake’s control. Accordingly,
You install and/or use the software at Your own risk.
Stake will not have any liability to You or to any third
party in respect of Your receipt of and/or use of the
software.
17.9 The software may include confidential
information which is secret and valuable to the Software
Provider and/or Stake. You are not entitled to use or
disclose that confidential information other than
strictly in accordance with these Terms and
Conditions.
17.10 Stake shall not be liable if for any
reason the Website is unavailable at any time or for any
period. We reserve the right to make changes or
corrections to or to alter, suspend or discontinue any
aspect of the Website and the content or services or
products available through it, including Your access to
it.
17.11 You must not misuse the Website by
introducing viruses, trojans, worms, logic bombs or
other material which is malicious or technologically
harmful. In particular, You must not access the Website
without authority, interfere with, damage or disrupt the
Website or any part of it, any equipment or network on
which the Website is hosted, any software used in
connection with the provision of the Website, or any
equipment, software or website owned or used by a third
party. You must not attack our Website via a
denial-of-service attack. We will not be liable for any
loss or damage caused by a distributed denial-of-service
attack, viruses or other technologically harmful
material that may infect Your computer equipment,
computer programs, data or other proprietary material
arising due to Your use of the Website, software or to
Your downloading of any material posted on it, or on any
website linked to it.
18. THIRD PARTY
CONTENT 18.1 Stake receives feeds, commentaries and
content from a number of suppliers. Certain third party
product providers may require You to agree to additional
terms and conditions governing the use of their feeds,
commentaries and content. If You do not accept the
relevant third party terms and conditions, You agree to
not use the relevant feeds, commentaries or
content.
18.2 Stake does not accept any liability in
respect of any third party feeds, commentaries and
content.
18.3 Where the Website contains links to third
party websites and resources, these links are provided
for Your information only. Stake has no control over the
content of these sites or resources, and accepts no
liability for them or for any loss or damage that may
arise from Your use of them. The inclusion of a link to
a third party website does not constitute an endorsement
of that third party’s website, product or services, if
applicable.
19. ERRORS 19.1 Stake will not be liable in the event You
try to or obtain an advantage from any errors in respect
of bets or wagers on the Website if You were
deliberately acting in bad-faith, including where: (i)
there is an obvious error in the relevant odds, spreads,
handicap, totals, cash-out; (ii) Stake continues to
accept bets or wagers on closed or suspended markets;
(iii) Stake incorrectly calculates or pays a settlement
amount, including where a bet is Cashed Out for the full
settlement amount, or a bet is made void incorrectly,
where ‘Void if player does not start’ was selected at
bet placement; or (iv) any error occurs in a random
number generator or pay tables included, incorporated or
used in any game or product.
20. BREACH 20.1 Without prejudice to any other rights, if
a User breaches in whole or in part any provision
contained herein, Stake reserves the right to take such
action as it sees fit, including terminating this
Agreement or any other agreement in place with the User
and/or taking legal action against such User.
20.2 You agree to fully indemnify, defend and
hold harmless Stake and its shareholders, directors,
agents and employees from and against all claims,
demands, liabilities, damages, losses, costs and
expenses, including legal fees and any other charges
whatsoever, howsoever caused, that may arise as a result
of:
a) your breach of this Agreement, in whole or
in part;
b) violation by you of any law or any third
party rights; and
c) use by you of the Service.
21.
LIMITATIONS AND LIABILITY 21.1 Under no circumstances, including
negligence, shall Stake be liable for any special,
incidental, direct, indirect or consequential damages
whatsoever (including, without limitation, damages for
loss of business profits, business interruption, loss of
business information, or any other pecuniary loss)
arising out of the use (or misuse) of the Service even
if Stake had prior knowledge of the possibility of such
damages.
21.2 Nothing in this Agreement shall exclude or
limit Stake's liability for death or personal injury
resulting from its negligence.
22.
INTELLECTUAL PROPERTY 22.1 Stake and its licensors are the sole
holders of all rights in and to the Service and code,
structure and organisation, including copyright, trade
secrets, intellectual property and other rights. You may
not, within the limits prescribed by applicable laws:
(a) copy, distribute, publish, reverse engineer,
decompile, disassemble, modify, or translate the
website; or (b) use the Service in a manner prohibited
by applicable laws or regulations (each of the above is
an "Unauthorised Use"). Stake reserves any and all
rights implied or otherwise, which are not expressly
granted to the User hereunder and retain all rights,
title and interest in and to the Service. You agree that
you will be solely liable for any damage, costs or
expenses arising out of or in connection with the
commission by you of any Unauthorized Use. You shall
notify Stake immediately upon becoming aware of the
commission by any person of any Unauthorised Use and
shall provide Stake with reasonable assistance with any
investigations it conducts in light of the information
provided by you in this respect.
22.2 The term "Stake", its domain names and any
other trade marks, or service marks used by Stake as
part of the Service (the "Trade Marks"), are solely
owned by Stake. In addition, all content on the website,
including, but not limited to, the images, pictures,
graphics, photographs, animations, videos, music, audio
and text (the "Site Content") belongs to Stake and is
protected by copyright and/or other intellectual
property or other rights. You hereby acknowledge that by
using the Service, you obtain no rights in the Site
Content and/or the Trade Marks, or any part thereof.
Under no circumstances may you use the Site Content
and/or the Trade Marks without Stake's prior written
consent. Additionally, you agree not to do anything that
will harm or potentially harm the rights, including the
intellectual property rights of Stake.
23. DISPUTES 23.1 If a User wishes to make a complaint,
please contact Stake's customer service team at
[email protected]
. Should any dispute not be resolved to your
satisfaction you may pursue remedies in the governing
law jurisdiction set forth below.
24. AMENDMENT 24.1 Stake reserves the right to update or
modify this Agreement or any part thereof at any time or
otherwise change the Service without notice and you will
be bound by such amended Agreement upon posting.
Therefore, we encourage you check the terms and
conditions contained in the version of the Agreement in
force at such time. Your continued use of the Service
shall be deemed to attest to your agreement to any
amendments to the Agreement.
25. GOVERNING LAW
25.1 The Agreement and any matters relating
hereto shall be governed by, and construed in accordance
with, the laws of Curaçao. You irrevocably agree that,
subject as provided below, the courts of Curaçao shall
have exclusive jurisdiction in relation to any claim,
dispute or difference concerning the Agreement and any
matter arising therefrom and irrevocably waive any right
that it may have to object to an action being brought in
those courts, or to claim that the action has been
brought in an inconvenient forum, or that those courts
do not have jurisdiction. Nothing in this clause shall
limit the right of Stake to take proceedings against you
in any other court of competent jurisdiction, nor shall
the taking of proceedings in any one or more
jurisdictions preclude the taking of proceedings in any
other jurisdictions, whether concurrently or not, to the
extent permitted by the law of such other
jurisdiction.
26. SEVERABILITY
26.1 If a provision of this Agreement is or
becomes illegal, invalid or unenforceable in any
jurisdiction, that shall not affect the validity or
enforceability in that jurisdiction of any other
provision hereof or the validity or enforceability in
other jurisdictions of that or any other provision
hereof.
27. ASSIGNMENT
27.1 Stake reserves the right to assign this
agreement, in whole or in part, at any time without
notice. The User may not assign any of his/her rights or
obligations under this Agreement.
28. MISCELLANEOUS
28.1 No waiver by Stake of any breach of any
provision of this Agreement (including the failure of
Stake to require strict and literal performance of or
compliance with any provision of this Agreement) shall
in any way be construed as a waiver of any subsequent
breach of such provision or of any breach of any other
provision of this Agreement.
28.2 Nothing in this Agreement shall create or
confer any rights or other benefits in favour of any
third parties not party to this Agreement.
28.3 Nothing in this Agreement shall create or
be deemed to create a partnership, agency, trust
arrangement, fiduciary relationship or joint venture
between you and Stake.
28.4 Stake may assign, transfer, charge,
sub-license, or deal in any other manner with this
Agreement, or sub-contract any of its rights and
obligations under this Agreement, to any other
party.
28.5 This Agreement constitutes the entire
understanding and agreement between you and Stake
regarding the Service and supersedes any prior
agreement, understanding, or arrangement between you and
Stake.
29. COMPLAINTS
29.1 If you have a complaint to make regarding
our services, you may contact our customer support via
Live Chat or by email ( [email protected]
). We will endeavour to resolve the matter
promptly.
